Swipii is : Swipii Labs Ltd. We have our registered office at 280 St. Vincent Street, Glasgow G2 5RL, United Kingdom. Our registration number is SC437576.
Swipii Intellectual Property: all the intellectual property rights in or related to (a) Swipii mobile application, (b) Swipii website, (c) Swipii marketing material, (d) Swipii services, (e) all trade names, trademarks and logos of Swipii card, (f) all data collected by Swipii’s servers shall at all times remain solely under the ownership of Swipii Labs Ltd. Swipii reserves the right to amend the intellectual property rights at any given time without any prior notice. You are not entitled to use or modify any trademarks, trade names or logos of Swipii or its licensors (or any Intellectual Property Rights relating to them) for any purpose or refer to Swipii in any of its publications or advertising materials, without Swipii’s prior written consent, the granting of which shall be within Swipii’s absolute and sole discretion.
You agree not to decode, decompile, disassemble, recreate, render, reverse engineer or explore any of the Swipii system, including other intellectual property rights. You agree not to use the Swipii system for any other purpose other than for the purpose it is supplied to you by Swipii, i.e. as a customer loyalty solution. You agree not to copy any part of Swipii system offline or online, fully or partially. You agree to follow usability guidelines communicated to them by Swipii team verbally or in written form during installation of the Swipii system at their business premises.
Although Swipii makes reasonable efforts to update information on our website, Swipii makes no representations, warranties or guarantees, whether express or implied, that the content on our site and provided to you is accurate, complete or up to date. Swipii is not responsible for the provision of the Swipii loyalty scheme in any other manner other than in accordance with these terms and conditions and the Contract and in the event that you offer the Swipii loyalty scheme to your customers in any other manner, for example, paper and stamp systems, Swipii shall not be responsible for the loyalty scheme or ensuring that it works.
The contract is between the customer who has obtained the cashback by consuming your services and you. It is NOT with Swipii. Accordingly, Swipii is not responsible for any disagreement with a customer with regard to goods or services in return for cashback that the customer may have accumulated.
You hereby acknowledge and accept that cashback will be assigned to your customers in accordance with the customer’s total spend on each individual transaction with you and in the event that one of your customer’s total spend includes excess sums (including but limited to gratuity) then cashback will be assigned to any such excess sums.
It is your responsibility to provide accurate descriptions of your services and Swipii is not liable for any error or misrepresentation in the descriptions of your services.
Swipii invoices you for the cashback earned by the customer, and the appropriate amount of commission as below.
Swipii takes a commission for providing the service. This is 1.0% plus VAT of the customer’s total spend on the Always-on transaction.
Swipii takes a commission for providing the service. This is 7.5% plus VAT of the customer’s total spend on the Extra Cashback offer transaction.
Payment shall be by credit or debit card, or direct debit on a monthly recurring basis. We use Stripe to process credit, or debit card payments and GoCardless to process direct debits. More information on how Stripe processes your personal data and your data protection rights, including your right to object, is available at https://stripe.com/gb/privacy.
If you fail to make a payment by the due date, then, without limiting our remedies, you will have to pay interest on the overdue sum from the due date until payment of the overdue sum. Interest will accrue each day at 4% above the Royal Bank of Scotland’s base rate from time to time, but at 4% a year for any period when that base rate is below 0%.All amounts due must be paid in full without any set-off, counterclaim, deduction or withholding (except as required by law).
This is the cashback amount which customers are able to redeem anytime provided that there isn’t an Extra Cashback Offer which they’re eligible for at the time of redemption. These offers are attributed to each of your locations.
Extra Cashback Offers are campaigns set up by merchants to allow customers to receive a higher amount of cashback than the merchant’s standard amount when the customer redeems against a campaign that they’re eligible for in order to influence their behaviour. These offers are attributed to each of your locations.
There are two types of Extra Cashback Offers, Scheduled Offers and Personalised Offers. Scheduled Offers are time-bound offers available to all users. Personalised Offers which are available to specific users who meet its target parameters. Win-Back Offers are a type of Personalised Offer.
Merchants will agree with Swipii the Scheduled Offer parameters:
Once these parameters are set up, the campaign will run in accordance with them.
Merchants may change any of the aforementioned Scheduled Offer parameters. These changes will be made to all customers.
Merchants may end a Scheduled Offer campaign at any time. Once ended, no customers will be able to redeem against that campaign.
Merchants will agree with Swipii the Win-Back Offer parameters:
Once these parameters are set up, the campaign will run in accordance with them.
Merchants may change any of the aforementioned Win-Back Offer parameters. These new parameters will target customers who become eligible after the changes were made. Customers who have already been targeted with the initial parameters will not be affected by the new parameters. This means that customers may be eligible for different Win-Back Offers with varying parameters with the same merchant.
If a merchant is running a Win-Back Offer campaign and has customers who are eligible for one, then the merchant ends campaign, the eligible customers will be able redeem their Win-Back Offers up until they expire or are redeemed, whichever comes first (even if this is after the Campaign’s End Date). No additional customers can be targeted with Win-Back Offer after its Campaign End Date.
These terms and conditions apply to the order by you and supply of Services by us to you (Contract). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. The Contract is the entire agreement between you and us in relation to its subject matter.
The Contract shall commence on the date you are accepted by the Fidel platform who provide Swipii with a card linking service (Contract Commencement Date) and shall continue on a rolling monthly basis until you cancel. You authorise Swipii to charge your payment method automatically each month until cancellation. If you decide to change your mind within 14 days of contract commencement, you can contact us by emailing email@example.com or giving us a call on 0800 368 7416.
You may cancel at any time, giving 30 days’ notice by emailing firstname.lastname@example.org or giving us a call on 0800 368 7416. Payments are non-refundable and we do not provide refunds or credits for partial months.
Swipii reserves the right to terminate the Service and/or your use of the Service at its discretion without notice. Swipii will refund you for the balance of any amount due minus any debts due by you to Swipii. Swipii reserves the right to cancel any online order for Swipii if it is deemed that Swipii is not a good fit for you and/or Swipii. Any payment made will be refunded to you by Swipii.
If you should choose to provide us with personal information - by email or by filling out a form and submitting it to us through the Site - we will use that information to respond to your message, to help us get the information you have requested and to send you content and marketing which we deem relevant to you. Swipii does not collect personal information for distribution to any private organizations or 3rd parties.